NO, we are strictly against testing on animals. We believe that animal testing is not acceptable and not accept ingredients that have been tested on animals.
We
hope that you will never find reason to return a product, however, we
acknowledge that from time to time this will arise. If there is any reason you
are not completely satisfied about your Baltic Rituals purchase, we are happy
to offer a refund on unopened and unused, full- price items
within 14 days of your original purchase date.
Before contacting us about your return please read the
information provided below.
Unless a manufacturing defect is present, we cannot accept
returns of products that have been lit or used.
Return goods must be unused, unopened and in a re-saleable
condition.
To succesfully start procced return please contact us by email provided below.
Exchanges will be
processed within 3-6 work days from the original date the returned goods are
received. Returns charged will be applied for any exchange; these will be
charge at the standart rate.
Our returns address
is:
UAB Mediola
Radvilu Dvaro str. 4
LT-48320
Lithuania
For further
questions please contact our customer care at +370 37 20 11 66 or email claim at: info@balticrituals.com
We ALWAYS ship with tracking number, registered post. The delivery time in Lithuania is 1-4 days. Outside of Lithuania it might vary from 2-23 days, depending on the continent we are sending to.
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