Help Center

No, we can accept Your order via phone, please call (during working hours in Lithuania) +370 37 201 166

We do accept credit cards, paypal. 

NO, we are strictly against testing on animals. We believe that animal testing is not acceptable and not accept ingredients that have been tested on animals.   

Returns Policy

We hope that you will never find reason to return a product, however, we acknowledge that from time to time this will arise. If there is any reason you are not completely satisfied about your Baltic Rituals purchase, we are happy to offer a refund on unopened and unused, full- price items within 14 days of your original purchase date.

Before contacting us about your return please read the information provided below.

Unless a manufacturing defect is present, we cannot accept returns of products that have been lit or used.

Return goods must be unused, unopened and in a re-saleable condition.

To succesfully start procced return please contact us by email provided below.

Exchanges will be processed within 3-6 work days from the original date the returned goods are received. Returns charged will be applied for any exchange; these will be charge at the standart rate.

Our returns address is:

UAB Mediola

Radvilu Dvaro str. 4

LT-48320

Lithuania

For further questions please contact our customer care at +370 37 20 11 66 or email claim at: info@balticrituals.com

Yes we do, but we do not provide Your own package or drop-shipping. For more information, please contact our manager info@balticamber.com

We ALWAYS ship with tracking number, registered post. The delivery time in Lithuania is 1-4 days. Outside of Lithuania it might vary from 2-23 days, depending on the continent we are sending to.